Advanced support assistance exactly when you need it the most
Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.
Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.
- Improve system availability with continual software enhancements and outstanding responsiveness.
- Increase uptime and expedited issue resolution with Palo Alto Networks specialists augmenting your internal technical resources.
- Optimize security architecture to reduce and prevent security events. Improve operational efficiency.
- Enhance your investment in your internal IT resources with access to technical support by phone and online.