Support Policies
- Service Level Agreement
- RMA Process Policy
- Secondary Market Policy
- Third Party Components Support
- End User Agreement
- End User Support Agreement
- Palo Alto Networks Grace Periods
- Lab Units Usage Policy FAQ
- Archived Policies
Recommended Resources
Article
What is a denial of service attack (DoS) ?
A Denial-of-Service (DoS) attack is an attack meant to shut down a machine or network, making it inaccessible to its intended users.
Article
What Is SASE?
Secure access service edge, or SASE (pronounced “sassy”), is an emerging cybersecurity concept. It is the convergence of wide area networking.
Article
What is a Zero Trust Architecture
Zero Trust has become one of cybersecurity’s latest buzzwords. It’s imperative to understand what Zero Trust is, as well as what Zero Trust isn’t.
Article
What Is a Site-to-Site VPN?
A site-to-site virtual private network (VPN) is a connection between two or more networks, such as a corporate network and a branch office network.
Guide
Secure the Cloud: Cloud-Enabled Mobile Workforce
With cloud applications, your organization needs more than remote access VPN. Find out how to secure the cloud-enabled mobile workforce with Prisma Access.
Article
What is an Endpoint?
An endpoint is a remote computing device that communicates back and forth with a network to which it is connected.