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Palo Alto Networks Service Descriptions - Professional Services

A Service Description is a document that describes certain professional services offerings provided by Palo Alto Networks and further outlines the scope of work, deliverables, and project timeline for each service offering.

Below are the current Service Descriptions for each of the Palo Alto Networks service offerings.

Palo Alto Networks Offerings
High-Level Design Service
Targeted Design Service
Security Operations Assessment Service
Consulting Service for Project Management
SolarStorm Cybersecure Engagement Service
Design and Advisory
  • Health Check Service

Deployment and Upgrade
  • QuickStart Service for Panorama
  • QuickStart Service for NGFW: PA 220/800 Series
  • QuickStart Service for NGFW: PA-3200 Series
  • QuickStart Service for NGFW: PA-5200 Series
  • QuickStart Service for NGFW: PA-7000 Series

Feature Adoption
  • QuickStart Service for NGFW: IPSec VPN Add-on
  • QuickStart Service for NGFW: Security/NAT Rules Add-on
  • QuickStart Service for Threat Prevention
  • QuickStart Service for URL Filtering
  • QuickStart Service for SD-WAN: Hub Deployment
  • QuickStart Service for SD-WAN: Branch Expansion
  • QuickStart Service for IoT Security
  • QuickStart Service for IoT Security - Add-on
  • QuickStart Service for User-ID: IP Mapping
  • QuickStart Service for User-ID: Policy Enforcement
  • QuickStart Service for App-ID: Conversion
  • QuickStart Service for App-ID: Conversion - Security Rules Add-on
  • QuickStart Service for SSL Decryption: Inbound Inspection
  • QuickStart Service for SSL Decryption: Outbound Forward Proxy
  • QuickStart Service for GlobalProtect: Remote Access
  • QuickStart Service for CloudGenix SD-WAN
  • QuickStart Service for CloudGenix SD-WAN - Additional Site Add-on

Optimization and Automation
  • SecOps Optimization Service for NGFW (Initial)
  • SecOps Optimization Service for NGFW (Ongoing)

Expertise and OA&M
  • Professional Services Extended Expertise or Extended Expertise Plus
  • Professional Services Extended Expertise Dedicated or Extended Expertise Dedicated Plus
Deployment and Upgrade
  • QuickStart Service for Prisma SaaS
  • QuickStart Service for VM-Series
  • QuickStart Service for Prisma Access
  • QuickStart Services for Prisma Access - ZTNA and Mobile Users
  • QuickStart Services for Prisma Access - Business and Business Premium
  • QuickStart Services for Prisma Access - Enterprise
  • QuickStart Service for Prisma Cloud
  • QuickStart Service for Prisma Cloud Enterprise Edition: Custom Policy Add-on

Expertise and OA&M
  • Professional Services Extended Expertise or Extended Expertise Plus
  • Professional Services Extended Expertise Dedicated or Extended Expertise Dedicated Plus
Deployment and Upgrade
  • QuickStart service for Cortex XDR Pro per TB
  • Cortex XDR Pro for Endpoint or Cortex XDR Prevent (Bronze)
  • Cortex XDR Pro for Endpoint or Cortex XDR Prevent (Silver)
  • Cortex XDR Pro for Endpoint or Cortex XDR Prevent (Gold)
  • Migration Service to Cortex XDR Management Consol​e
  • QuickStart Service for Cortex XSOAR
  • QuickStart Service for Cortex XSOAR Starter Edition
  • QuickStart Service for Cortex XSOAR Threat Intelligence Management

Optimization and Automation
  • SecOps Optimization Service for AutoFocus
  • SecOps Optimization Service for Cortex XSOAR

Expertise and OA&M
  • Consulting Service for Cortex XDR
  • Consulting Service for Cortex XSOAR
  • Professional Services Extended Expertise or Extended Expertise Plus
  • Professional Services Extended Expertise Dedicated or Extended Expertise Dedicated Plus
 

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